Collection policy

General information

We use 100% secure and encrypted payment systems with more than 128-bits that ensure that your information is well taken care of. We do not store your bank card details. Our collection systems (payment gateways) are systems approved by banking institutions in Mexico to carry out this type of operations, always guaranteeing your security.

Our domain is certified. You can check our security credentials at the bottom of the store.

Section 1 – Payment methods

To purchase at Panty Luk, you do not need to have a credit or debit card.

PayPal

If you have a PayPal account, you can pay with a credit card, debit card, and even American Express.

Card payment

Pay directly with a credit or debit card without having to create an account. We process your payments with certified payment gateways, you can use:

  • Visa or Mastercard Credit Cards
  • Visa or Mastercard Debit Cards.

Cash payment

You can make the payment in cash when picking up in store, this payment method is exclusively for the City of Venustiano Carranza , Mexico City .

Bank transfer or Spei

The information to make a payment by electronic transfer or bank deposit is as follows:

Bank: XXXXXXXX
Headline: XXXXXXXX
Account: XXXXXXXX

CLABE: XXXXXXXX

For payments in establishments, bank deposits or electronic transfers, we ask that after making the payment you send us the ticket or receipt scanned or photographed to speed up the process; Otherwise, it may take up to 48 hours to receive notification that you have made the payment.

The maximum time to make payment is 2 business days.

Section 2 – Contact Information

For any questions or clarifications with your payments, we recommend that you
With the folio of your order, or your tracking number, contact us by:

Panty Luk
Address: 12 Alarcon, Center
City: Venustiano Carranza, Mexico City, Mexico , Zip: 15100
Mail:  comunicacion@pantyluk.com.mx
Phone:  55 5522 1169
https://www.pantyluk.mx